Payment Policy

At Mercer & Fifth, we aim to make checkout clear, secure, and straightforward. Please review the details below regarding accepted payment methods and how payments are processed.

Accepted Payment methods

We accept a variety of secure payment options which include:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Paypal
  • Digital wallets such as Apple Pay, Google Pay, and Shop Pay

Available payment methods are shown at checkout. If you have questions about a payment option not listed, please contact us.

Payment Processing & Timing

Payments are typically charged at the time of checkout. Orders will not be processed until payment has been successfully authorized.

Some payment providers may process charges according to their own terms and conditions. If a payment is unsuccessful or declined, the order will not be completed.

Currency & Pricing

Prices on our website are automatically displayed in your local currency based on your region.

If your bank or payment provider performs a currency conversion, the final amount may vary slightly due to exchange rates or additional fees applied by your provider.

Taxes, Duties, & International Fees

For international orders, customers are responsible for any applicable customs duties, import taxes, or local fees imposed by the destination country. These charges are not included in the purchase price and are determined by the local authorities.

Payment Security

All payments are processed through Shopify's secure checkout system using industry-standard security measures, including encryption. Mercer & Fifth does not store or have access to your full payment details. Payment information is handled directly by Shopify and its authorized payment partners.

Payment Issues & ORder Review

If a payment cannot be verified or is declined, you may be asked to use a different payment method or contact your bank for assistance. In some cases, orders may be cancelled if payment issues cannot be resolved.

All orders are subject to review, and we reserve the right to cancel any order suspected of fraudulent activity for customer protection.

Contact us

If you have questions regarding payments, billing, or charges, please contact our support team at support@mercerandfifth.com and we'll be happy to assist.

Policy Updates

Mercer & Fifth reserves the right to update or modify this Payment Policy at any time. Changes will be reflected on this page.

Company Name: Mercer & Fifth

Email: support@mercerandfifth.com

Phone: (800)-480-5381

Address: 2248 Broadway #1859 New York, NY 10024

Monday - Friday 9am-4pm EST